Designing of an IPV-Bystander eLearning platform

Request for Quotations
Terms of Reference: Designing of an IPV-Bystander eLearning platform



13 July 2021


30 July 2021


An online Bystander learning platform for use by NPOs working on a project targeting women and girls to experience safer, more equitable and respectful relationships with their male partners and community members in SA and eSwatini.


  1. Curate existing knowledge of the Bystander approach

  2. Interview the consortium partners (Sonke, SWAGA and Mosaic) to identify their needs in the portal and curate respective content

  3. Develop an eLearning Platform based on the above


50- 60 days in total (20-25 days for the platform design) and (30 days maximum on the bystander toolkit content and design for online platform.


UNTF- PDA # 02 06 21


Kayan Leung :

Copy: Dumisani Rebombo:


Sonke is a South African-based non-profit organisation working throughout Africa. We believe women and men, girls and boys can work together to resist patriarchy, advocate for gender justice, and achieve gender transformation.

South Africa has one of the world’s most progressive constitutions, which includes a justiciable Bill of Rights. However, our country is also home to some of the world’s highest rates of violence. Sexual violence, including domestic abuse, rape, assault, and murder, are far too common. Similarly, there are a vast number of human rights violations daily against marginalised groups such as prisoners, sex workers and migrants, LGBTIQ people, women and children.

Intimate Partner Violence (IPV) is also increasingly high in the country and results from the What Works program indicate that successful IPV-prevention interventions should focus more on the following:

  • Collection and dissemination of information on the prevalence of intimate partner violence, linked to alcohol consumption levels and drinking patterns in the population.
  • Conducting and evaluating research on the links between IPV and protective factors.
  • Increasing awareness and routine enquiry regarding IPV violence in service provision centres.
  • Promotion of multi-agency partnerships to tackle intimate partner violence through awareness raising education and accountability.
  • Advocating for policy and legal changes to protect victims of intimate partner violence

Sonke therefore seeks to appoint a Service Provider/Consultant to design and develop an online iBystander toolkit and a complimentary learning and sharing platform for three partners: two operating in South Africa and one in eSwatini. All three partner-organisations are funded by United Nations Trust Fund (UNTF) and have been working together for the past year in a program called “Women and girls experiencing safer, more equitable and respectful relationships with their male partners and community members.”  Since IPV prevention and response is complex, a multidisciplinary approach is encouraged where the three organisations can learn and share information as equals.

Programme Background

Half of women murdered in South Africa are killed by their intimate partner. The country has reported the highest rates of such murders in the world. However, the devastating physical, mental and social consequences of this problem are mostly hidden. There is very strong evidence that intimate partner violence (IPV) exists in a vicious cycle with HIV, mental illness, poor reproductive health, poor childhood development and chronic disease, and leads to numerous injuries, disability, and death.

The overall programme aim therefore is to capacitate CSOs, women’s rights and disability organisations, CBOs, networks, and alliances involved in the Women and girls experiencing safer, more equitable and respectful relationships with their male partners and community members project, to have greater influence and collective agency to work on IPV prevention and response. In addition, the programme aims to see % of women and girl survivors reached through counselling and court support, including tangible reporting on how survivors report to be feeling safer at home and in their communities because of the intervention. It is in this light that Sonke needs a Service Provider/Consultant to design an online Learning and Sharing platform where the three organisations could exchange field experiences, learn new trends online to tackle the pandemic of IPV which often result as Femicide, in addition a bystander toolkit must be developed as part of the content for content learning platform which will allow other related content to be uploaded and shared between the three organisations.

Overall aim of the assignment

Required skills and deliverables:

Sonke seeks to engage a Consultant/Service Provider with the following skills:

  • Excellent IPV content design; to design an eLearning platform for 3 organisations; 2 in South Africa and one in eSwatini.
  • Good knowledge of the Bystander methodology and ability to curate and produce a toolkit on aforementioned topic; easily designed as a centre of the eLearning platform
  • IT knowledge to input/upload content on the platform for the coordinating organisation to be able to host online workshops, podcasts, seminars which includes but is not limited to the Bystander methodology.

Scope of Work
The Consultant/Service Provider is expected to design a Bystander toolkit and IPV-prevention online learning and sharing platform that will be shared amongst three partners and their affiliates using access codes for specificity. The scope of work should cover the period not exceeding 60 days from the date of approval.

Major tasks and responsibilities
Task 1: Conduct desk review of IPV programme documents and background materials, including but not limited to the following:

  • General IPV information sharing
  • Sharing of well researched strategies to prevent IPV
  • Creation of a depository portal where partners can share their work experiences on the ground.
  • Designing a section for key donor concepts /expectations with regards to the Bystander
  • Develop a toolkit on the bystander approach to form part of the content on the online platform

Task 2: Conduct interviews/discussions with the partner organisations

  • Sonke Gender Justice (Johannesburg)
  • Mosaic (Western Cape)
  • SWAGA (Swaziland)

Task 3: Design the draft online Learning Platform

  • Outline of the learning and sharing platform- Consultant or Service Provider to first propose and prepare a designed structure and format (content presentation, use of case studies, lessons learnt, visual elements, (photographs etc.) to be presented to Sonke Gender Justice and partners for feedback.
  • A revised document outline of the agreed structure and content

Task 4: Finalisation of the eLearning platform: The design service should produce a professionally laid outlook of the Learning and Sharing platform that will include:

  • Title pages
  • Executive summary of the Bystander programme for IPV prevention
  • Description of the programme (logic model)
  • Description of the evaluation questions
  • Data sources- collating some information from the partners
  • Inputting or loading of the Bystander methodology
  • Finalized eLearning platform, that includes testing and resolving bugs and glitches.

Specific Activities
The Consultant or Service Provider will:

  • Hold briefing meetings with Sonke
  • Review designed programme documentation, materials
  • Initial briefing meeting with Sonke
  • Discussions the planned design outlook with the other partner organisations
  • Consolidate inputs, information to begin with the designing process


  • User-friendly outline of the proposed design structure and content
  • A revised document outline on the agreed structure and content
  • Draft the Bystander approach program/toolkit
  • Finalise the Learning and Sharing platform

Qualifications and Experience
The Consultant must have the following appropriate experience and qualifications:

  • Academic qualification in IT communication, and designing development
  • Demonstrable knowledge and work experience in developing professional eLearning platforms
  • Knowledge of GBV programming, especially on the GBV and IPV prevention using the Bystander methodology is highly recommended
  • Experience of developing similar eLearning platforms and presenting complex issues in an accessible and engaging manner
  • Ability to write concisely and present information clearly
  • Ability to produce high-quality work to tight deadlines with minimum supervision.

Functionality Criteria

Duration of the Assignment
The assignment is for 60 consultancy days.

The Service Provider/Consultant will work closely and report to the Policy, Development, and Advocacy Manager at Sonke throughout the duration of the assignment.

Role of the Service Consultant

  • The Service Provider/Consultant is responsible to provide his/her technical expertise to produce the expected outputs.
  • The Service Provider/Consultant shall cover all the related cost during the assignment period.
  • The Service Provider/Consultant shall be responsible for his / her lodging in the field.
  • The Service Provider/Consultant shall report on and submit the above deliverables under this assignment to the assigned person, acting as the focal point for the project.
  • The Service Provider/Consultant needs to maintain daily communication with the PIU as and when problems emerge during the consultancy period, especially if they affect the scope of the job.

Evaluation Process
Proposals will be evaluated on a scale of 1–5 in accordance with the criteria below.  The rating will be as follows:
1 = Very Poor
2 = Average
3 = Good
4 = Very Good
5 = Excellent






Demonstrable experience of the prospective Service Provider in eLearning platform design

Submit examples of work undertaken as lead Consultant and means of verification

less than 1 year experience = 1 point,

1-2 years’ experience= 2 points,

2 years experience=3 points,

3-4 years’ experience= 4 points,

4 years’ experience= 5 points




Expert knowledge on GBV, IPV and Bystander methodologies and for targeted programming

History of projects undertaken in the specific fields of GBV/IPV and Bystander methodologies

less than 1 year = 1 point,

1-2 years= 2 points,

2 years experience=3 points,

3-4 years’ experience= 4 points,

>4 years’ experience= 5 point




Qualifications of team members related to the assignment

CVs of the proposed team members highlighting relevant experience in line with the assignment less than 1 year experience = 1 point,

1-2 years’ experience= 2 points,

2 years but 3 years’ experience=3 points,

3-4 years’ experience= 4 points,

4 years’ experience= 5 point




Submission of a work plan, structure, and methodology

A detailed work plan with timelines.

Addressed poorly = 1 point

Addressed but with limitations= 2 points

Addressed adequately = 3 points

Adequately addressed with advanced understanding in some areas = 4 points

Extensively addressed = 5 points








NB: Please indicate your ability, availability, and daily rate to undertake the terms of reference above (including travel and daily subsistence allowance, if applicable). Applications submitted without a daily rate will not be considered.

Most importantly, the Service Provider or Consultant should consider the following:

  • The Service Provider/Consultant is expected to work with the PDA Unit Manager at Sonke Gender Justice
  • The work to be undertaken will be based on these specifications:
  • To be built as an independent microsite using Word Press or a similar reliable, cost-effective, and simple platform to use
  • Themes to be determined. Project logos to feature, along with UNTF (the donor) logos Google Analytics to be set up
  • Mobile compatibility essentials, including digital security considerations
  • Please include hosting and domain cost
  • Flexibility to add pages to the main navigation in future
  • Documents to be hosted on UNTF website and/or UNTF Adaptation Portal, while photos and videos to be hosted on Flickr and YouTube (accounts to be created)
  • Videos and photos to be hosted on YouTube and Flickr; or to be advised by the Service Provider. Documents/reports on UNTF to be on the shared Adaptation Portal.

For enquiries, please contact  Closing date for the application is 31 July 2021

Closing Date

30 July 2021