An RRO is a facility run by the Department of Home Affairs which is the primary point of contact for asylum seekers and refugees with the government. It is where asylum seekers must apply for asylum for refugee status, where interviews are conducted, where permits are renewed, and where refugee status documents are handed out. Currently, there are three fully functional RROs in Durban, Musina, and Pretoria. Cape Town and Port Elizabeth are not fully functional and are not accepting new applications for asylum.
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